Sales Policy

Effective Date: January 8, 2025

Welcome to CoutureFormCiteino.com! This Sales Policy outlines the terms and conditions that govern the sale of products on our website. By making a purchase, you agree to abide by the following rules and guidelines. Please read the policy carefully to ensure a smooth shopping experience.

1. Product Availability

We strive to keep our inventory up to date, but product availability is subject to change. If an item you order is unavailable, we will notify you and offer alternatives or a full refund. We cannot guarantee the availability of all products at all times.

2. Pricing

All prices listed on our website are in USD and include applicable taxes unless otherwise specified. Prices are subject to change without notice. However, once you complete an order, the price at the time of purchase is locked, and no additional charges will be applied without prior consent.

3. Order Process

To place an order, follow these steps:

  • Browse through our online catalog and select the products you wish to purchase.
  • Add them to your shopping cart and proceed to checkout.
  • Provide accurate shipping and billing information.
  • Complete payment using one of the available payment methods.

Once your order is confirmed, you will receive an order confirmation email. If there are any issues, we will contact you directly.

4. Payment Methods

We accept various payment methods, including credit and debit cards (Visa, MasterCard, American Express), PayPal, and other secure online payment options. Payments are processed securely, and we do not store your payment details.

5. Shipping and Delivery

We offer shipping to various locations, including domestic and international orders. Shipping fees will be calculated during checkout based on the destination, weight, and size of your order. We aim to ship all orders within 1-2 business days. Delivery times may vary based on your location, and you will receive tracking information once your order is dispatched.

6. Sales Tax

Sales tax is applied to orders shipped within specific states where we are required to collect tax. The applicable tax rate will be added during checkout. If you have any concerns about sales tax, feel free to contact us.

7. Cancellations

Orders can be canceled within 24 hours of purchase. After this period, the order is processed, and we are unable to cancel or modify it. In cases of cancellation, please contact customer support at info@coutureformciteino.com.

8. Returns and Exchanges

Our Return and Refund Policy applies to all sales. If you are unsatisfied with your purchase, please contact us within 30 days of receiving the item. For details on how to initiate a return or exchange, please refer to our Refund and Returns Policy.

9. Warranty

All products sold by CoutureFormCiteino.com come with the manufacturer’s warranty. Warranty terms and conditions vary by product. In case of defects or malfunction, please contact our support team for assistance with returns, repairs, or replacements.

10. Customer Support

Our customer support team is here to assist you with any inquiries related to orders, shipping, returns, and more. You can reach us via the following methods:

We are committed to providing top-quality service and will respond to your inquiries promptly.

11. Limitation of Liability

While we aim to provide high-quality products and services, we are not liable for any indirect, incidental, or consequential damages resulting from the use of our products. Our liability is limited to the amount paid for the specific product that caused the issue.

12. Changes to the Sales Policy

We may update this Sales Policy periodically. Any changes will be reflected on this page, and the effective date will be updated accordingly. Please check back regularly for updates.